Sales Pipeline Manager & Customer Success
Location: Remote
About Trackxi:
Trackxi is a fast-growing SaaS startup transforming how real estate professionals manage transactions and stay organized. Our platform streamlines workflows, enhances communication, and increases visibility across teams, enabling agents, teams, and brokerages to close deals faster and with less stress.
Role Overview:
We’re hiring a driven and proactive candidate to closely manage our inbound leads and convert them into successful long-term customers. This role is crucial in driving sales growth by qualifying prospects, setting up demos, and maintaining a disciplined follow-up process. Execute outbound outreach to high-producing real estate agents, teams, and brokerages as needed.
Responsibilities:
- Respond quickly and professionally to inbound leads and qualify them via the established sales pipeline
- Research and reach out to target accounts via email, phone, and social channels for quick conversion
- Set discovery calls and demos as needed for Account Executives or Founders
- Maintain CRM hygiene and follow-up sequences to ensure timely engagement
- Conduct Customer onboarding sessions and be the first point of contact
- Collaborate with marketing and sales to refine messaging and targeting
- Track and report daily/weekly activity and lead conversion metrics
What We’re Looking For:
- 2+ years of experience in an SDR or inside sales role or Customer Success (SaaS and/or real estate a plus)
- Excellent phone and email conversational skills, especially with US & Canadian customers
- Startup mentality: proactive, adaptable, and relentless in follow-up
- Self-starter with excellent time management and organizational skills
- Comfortable with CRM tools (e.g., HubSpot), outreach platforms, and LinkedIn
- Goal-oriented, coachable, and eager to grow with a scaling company
- Willing to work in the US PST time zone
Qualifications:
- Minimum 2 years of experience in a call center or BPO organization specifically serving US & Canadian customers
- Excellent written and verbal communication skills
- Process-driven with excellent follow-up skills
- Ability to multitask, organize, and prioritize work
If you love connecting with people, are motivated by results, and want to grow in a fast-paced SaaS environment, we’d love to hear from you. Email your resume to careers@trackxi.com
